Refund & Cancellation Policy

Refund & Cancellation Policy

Payments for professional services are generally non-refundable once work has begun. However, refunds may be considered in specific situations such as duplicate payments or verified cases where the agreed service has not been delivered. Cancellation requests must be submitted before the commencement of the project or service. If a refund is approved after verification, the amount will be processed within 7–10 business days. All financial transactions and related disputes are governed by the laws of India and fall under the jurisdiction of Bengaluru, Karnataka.

Grievance Redressal

In accordance with Section 43A of the Information Technology Act, 2000 and applicable rules, VBSAC has appointed a Grievance Officer to address user concerns, complaints, or issues related to services and data protection.
  • Name: Grievance Officer, VBSAC
  • Email: Grievance@vbsac.com
  • Phone: +91 7676753988
  • Address: 1st Floor, Shop 2, 6th Cross, Chunchgatta Main Rd, JP Nagar 7th Phase, Bengaluru, Karnataka, India – 560062
  • Response Time: All complaints will be acknowledged within 24 hours and resolved within 30 working days.